Payment Options

• To Establish a Net 30 account with Plasticrafts, Inc please call Customer Service at 1-800-446-6778. An initial order of $400 and an extensive credit check is required. Net 30 accounts are offerred for a limited time and generally require 10 business days for approval. The approval will delay the processing order.
• Please place your orders via phone, fax, email or walk-in. We accept VISA, MasterCard, American Express, cash or check. Please DO NOT send credit card information by email.

Upon Delivery Inspection

• Open and inspect all packages for damage immediately upon delivery
• From time to time products are damaged during storage and delivery. We will work to get the product re-ordered.
• Becauese we have a limited time frame to file claims for shipping damage, any damage not reported within 7 days of delivery becomes the responsibility of the customer.

Return Policy

• Returns on stock items are accepted within 30 days of delivery
• All returns must be assigned an RMA # (return merchandise authorization) through our customer service 1-800-446-6778
• No refund is available for returned items that were damaged by the customer.
• Refunds will be completed within 7 days of the return.
• All sales final for customized items. No refund or exchange on customized items. 30% Restocking charges on stock items including shipping charges.

Plasticrafts, Inc.

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